Information We Collect

When you work with Learnpedia, we collect information that helps us deliver personalized educational services and maintain effective communication. Here's what we gather and why:

We collect this information directly from you when you contact us, sign up for services, or interact with our website. We never gather information through deceptive means or hidden tracking.

How We Use Your Information

Your personal information serves specific purposes that directly benefit your educational experience with us:

• Delivering personalized educational services tailored to your learning objectives
• Scheduling sessions and coordinating program logistics
• Communicating important updates about your educational progress
• Processing payments and maintaining accurate billing records
• Improving our teaching methods based on aggregated feedback
• Sending relevant educational resources and program information
• Complying with legal and regulatory requirements

Data Sharing and Disclosure

We limit data sharing to situations that directly support your educational experience or fulfill legal obligations:

Educational Partners: When programs involve collaboration with other educational institutions or certified instructors, we may share relevant academic information with your explicit consent.

Service Providers: We work with trusted vendors for payment processing, communication platforms, and technical support. These partners access only the information necessary for their specific services and are bound by confidentiality agreements.

Legal Requirements: We may disclose information when required by law, court order, or to protect the safety and rights of our clients and staff.

Business Transitions: In the unlikely event of a merger or acquisition, your information would be transferred under the same privacy protections outlined in this policy.

Data Security Measures

Protecting your information is a fundamental responsibility we take seriously. Our security approach includes multiple layers of protection:

While we implement robust security measures, no system is completely immune to threats. We continuously update our security practices and will notify you promptly if any incident affects your personal information.

Your Privacy Rights

You maintain significant control over your personal information throughout our professional relationship:

• Access: Request copies of the personal information we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request removal of your personal data (subject to legal retention requirements)
• Portability: Receive your information in a commonly used, machine-readable format
• Restriction: Limit how we process your information in certain circumstances
• Objection: Opt out of specific uses of your information
• Complaint: File concerns with relevant privacy authorities

To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity to protect against unauthorized access.

Data Retention

We keep your information only as long as necessary to provide services and meet legal obligations:

When retention periods expire, we securely delete or anonymize your information. Some data may be retained longer if required by law or legitimate business interests.

International Data Transfers

Your personal information is primarily processed and stored within Azerbaijan. However, some of our service providers may be located in other countries with different privacy laws.

When we transfer data internationally, we ensure appropriate safeguards are in place through:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions recognizing equivalent privacy protection
• Certification schemes that demonstrate appropriate privacy safeguards
• Binding corporate rules for transfers within corporate groups

We regularly review these arrangements to ensure your information receives consistent protection regardless of location.

Cookies and Website Technology

Our website uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our content:

Essential Cookies: Required for basic website functionality, including security features and navigation.

Analytics Cookies: Help us understand website usage patterns and improve our content and services.

Preference Cookies: Remember your settings and choices to provide a more personalized experience.

You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality but won't prevent you from accessing our core services.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices.

When we make significant changes, we'll notify you through:

• Email notification to your registered address
• Prominent notice on our website
• Direct communication during your next service interaction